Consultant Name: Claire Maki
Company Name: Progressive Community Services, Inc.
Phone Number: 608-620-3927
Email: clairem@pcsdane.org
Work History
Job Title: IRIS Consultant
Care Responsibilities: I have experience with refugee resettlement and databases for medical, dental, and legal services. I’ve standardized and coded “Standard of Practice” documents, case and grant tracking excel sheets, and resource data.
Educational Background
Name of Institution: University of WI-Madison, University of Michigan
Major/Degree: Legal Studies, Social Welfare, Global Social Work
Degree Obtained: Bachelor of Science, Master of Social Work
Credentials
Name of Certification/Accreditation: Advanced Practice Social Worker
Certifying Agency: The Department of Safety and Professional Services (DSPS)
Date Certification was Obtained:
Specialties
I have extensive experience in healthcare, including working as a Pharmacy Technician where I handled medication preparation, managed pharmaceutical products, and ensured compliance with safety regulations. As a Lead Resource Navigator, I supported individuals navigating complex healthcare, mental health systems, housing, transportation, and other resources. My work has involved engaging with diverse populations, including unhoused individuals, foster children, and adoptive families, helping connect them with essential resources. Additionally, I have experience working with youth, creating supportive environments for their growth and development. With a background in Social Work and Social Welfare, my educational focus has centered around integrating diversity, equity, and inclusion into all spaces to ensure environments feel safe for individuals to thrive. My philosophy centers on strengths-based empowerment, helping people build autonomy in their lives.
County/Region I’m familiar with
Dane County
Languages or Communication Skills
English
I’m comfortable with pets in the home
Yes
More about me
I have a wide range of hobbies, from cooking and baking to ice skating—I love trying new things and embracing new experiences. Exploring new cities, especially discovering new foods, is one of my favorite pastimes. Outside of work, I dedicate time to coaching kids in gymnastics. I’m passionate about fostering spaces where everyone feels comfortable and valued, and my education has helped empower me to do so. While I don’t have any pets of my own, I always love a good show-and-tell when it comes to animals!